00:00

Question 159·Hard·Cross-Text Connections

Text 1
In an 1881 editorial, a business columnist argued that the telephone would not become indispensable until callers could reliably reach the people they intended to contact. He complained that connections were often misdirected or delayed and that asking an operator for “Mr. Reed” in a city full of Reeds was futile. Only when “common understandings” were in place—uniform numbering, dependable directories, and predictable exchange hours—would the device shed its reputation as a parlor curiosity and serve commerce consistently.

Text 2
A technology historian writing in 2015 contends that the telephone’s rapid adoption began not with dramatic improvements in audio fidelity but with the standardization of switching equipment and numbering plans. Once users could dial uniform numbers across towns and expect similar procedures everywhere, network effects took hold and routine business calls became practical. Before those standards, she notes, isolated systems operated by local customs had limited the telephone’s usefulness beyond neighborhood circles.

Based on the texts, both the columnist in Text 1 and the historian in Text 2 would most likely agree with which statement?