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Question 22·Easy·Inferences

In 2022, a city transit agency introduced a trial 'quiet car' policy on several commuter trains, asking passengers to keep conversations brief and devices muted. Some riders worried the policy would be hard to enforce and might frustrate commuters. After a month, complaint reports on those trains dropped by 40 percent, and survey responses described the cars as 'calmer' and 'less stressful.' The agency extended the policy to all rush-hour routes.

Which inference is best supported by this information?