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Question 122·Medium·Cross-Text Connections

Text 1

City transportation officials in Brookwell announced that a new real-time bus-tracking smartphone app will launch next month. By letting riders see exactly when the next bus will arrive, the officials predict that overall bus ridership will climb by about 20 percent within the first year of the app’s release.

Text 2

A transit consulting firm recently analyzed 50 North American cities that introduced real-time bus-tracking technology between 2015 and 2020. The firm found that, on average, ridership rose just 5 percent during the first year, and only a handful of cities recorded increases above 15 percent. The report concludes that the greatest gains occurred where app rollouts were paired with improved route coverage or reduced fares.

Based on Text 2, how would the consulting firm’s report most likely characterize the Brookwell officials’ prediction in Text 1?