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Question 54·Hard·Evaluate Statistical Claims: Observational Studies and Experiments

A nutrition company compared the average weight loss of 500 customers who purchased its new meal-delivery plan with the average weight loss of 500 people who did not purchase the plan. After 12 weeks, the customers who used the plan lost an average of 8.2 pounds, while the comparison group lost an average of 3.1 pounds. The company advertises that the study proves its plan causes greater weight loss.

Which of the following best explains why this study does not provide strong evidence that the meal-delivery plan itself caused the larger weight loss?